LV : We recruit Experienced Client Advisors .Posted on: octobre 16, 2018, by : Marta
In the perspective of the opening of the LOUIS VUITTON Store in the new airport of Istanbul, we are looking for part time Experienced Client Advisors.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
•Drive and achieve individual and team objectives and be accountable for sales results, with focus on the Jewelry Category
•Welcome every Client and provide the best Client experience
•Advise Clients across the Brand and all product categories, with focus on the Jewelry Category
•Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
•Perform as a team-player, participate in all activities contributing to the overall objectives of the store
•Learn and master Brand and product knowledge
•Respect Louis Vuitton Brand standards in terms of grooming and behavior
•Follow the company’s policies and procedures
PROFILE / EXPECTED ATTITUDES & SKILLS:
Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s).
Passion for the brand
Responsibility & Ownership
Flexibility & Availability afternoons and weekends
Proficient Turkish and English is a MUST. Arabic, Russian, Chinese and any other languages are a plus.
· Previous RETAIL experience in the Luxury Goods / Premium Brand or hospitality sector is necessary.
· Professional Superior studies (BTS or equivalent) in the area of sales & marketing and/or tourism is valued but not a requirement.
· Place of work: New Istanbul Airport
-Successful candidates will be required to work at the Airport store operating hours (including night shift eg. 0h – 5h during a whole week, once a month).
-Employees also work 5 days a week, 6 hours per day.
-Candidates are advised to research transportation options for the Airport for any potential shift patterns before applying.